Bookkeeping for Plumbing, HVAC, & Service Call Businesses

Why Service call books are different

A service call business lives and dies by what happens between the phone ringing and the truck leaving. Your profit isn't in any one repair. It's in parts margin, tech efficiency, and how well you fill the slower days. Your books should track the business as a fleet of billable hours, not just a pile of invoices.

Parts markup: know your real margin on materials

You buy parts and resell them, but a markup on paper isn't a margin in the bank if you're not tracking cost accurately. We separate parts revenue from labor revenue so you can see what you actually make on materials and price them deliberately instead of guessing.

Revenue per truck, per tech, per day

The number that runs a service call business is billable hours captured versus hours paid. We help you see revenue per truck and per tech, so you can tell whether the answer to more demand is a better schedule or another van - and stop paying for drive time you can't bill.

Service agreements: turn one-off calls into recurring revenue

Maintenance plans and service agreements are the closest a service call business gets to predictable income, but they're deferred revenue: paid up front, earned over the year. We track them correctly so you know your recurring base and don't spend money you still owe in future visits.

Trucks, inventory & the emergency premium

Your fleet and van stock are real cost centers, not just expenses to lump together: fuel, maintenance, and parts on the shelf all tie up cash. We break them out, and help you see whether your emergency and after-hours work is actually priced for the premium it should carry.

Common questions